Module 01: Introduction to Program Management
- Overview of Program Management and PgMP Certification
- Differences between Project, Program, and Portfolio Management
- Roles and Responsibilities of a Program Manager
- Benefits of Program Management in Organizations
- Program Life Cycle Overview
Module 02: Strategic Program Management
- Aligning Programs with Organizational Strategy
- Program Governance and Decision Making
- Establishing a Program Management Office (PMO)
- Strategic Program Objectives and Benefits Realization
- Environmental Scanning and Impact Analysis
- Developing a Program Roadmap
Module 03: Program Life Cycle Management
- Overview of the Program Life Cycle
- Program Life Cycle Phases and Key Deliverables
- Integration of Projects within a Program
- Managing Program Transitions and Stage Gates
- Resource Alignment and Optimization across Programs
- Success Criteria and Program Termination Processes
Module 04: Program Governance
- Definition and Purpose of Program Governance
- Governance Structures and Stakeholder Roles
- Establishing Program Governance Boards
- Governance Processes and Frameworks
- Compliance and Regulatory Considerations
- Performance Monitoring and Reporting Mechanisms
Module 05: Benefits Management
- Definition of Program Benefits Management
- Benefits Identification and Planning
- Benefits Realization and Sustenance
- Benefits Transition and Integration into Operations
- Developing a Benefits Realization Plan
- Metrics and KPIs for Measuring Program Success
Module 06: Stakeholder Engagement
- Stakeholder Analysis and Mapping Techniques
- Developing a Stakeholder Engagement Plan
- Communication Strategies and Channels
- Conflict Management and Resolution
- Managing Stakeholder Expectations
- Leveraging Stakeholder Influence for Program Success
Module 07: Program Risk Management
- Overview of Program Risk Management
- Risk Identification and Analysis Techniques
- Program Risk Register Development
- Qualitative and Quantitative Risk Analysis
- Risk Response Strategies and Contingency Planning
- Integrating Risk Management across Projects and Programs
Module 08: Program Scope Management
- Defining Program Scope and Boundaries
- Program Scope Statement and Charter Development
- Scope Decomposition and Work Breakdown Structure (WBS)
- Managing Scope Changes and Variances
- Integration of Project Scopes within a Program
- Tools and Techniques for Scope Control
Module 09: Program Schedule Management
- Developing a Program Schedule Framework
- Schedule Planning and Resource Allocation
- Critical Path and Program Milestone Identification
- Schedule Optimization Techniques
- Managing Schedule Conflicts across Projects
- Tools for Schedule Control and Adjustments
Module 10: Program Financial Management
- Financial Planning and Budgeting for Programs
- Cost Estimation Techniques and Approaches
- Financial Performance Tracking and Variance Analysis
- Funding Models and Resource Allocation
- Financial Reporting and Compliance Requirements
- Tools and Techniques for Financial Control
Module 11: Program Quality Management
- Defining Quality Standards and Objectives
- Quality Planning and Assurance Processes
- Quality Control and Improvement Techniques
- Integration of Quality Management in Program Processes
- Monitoring Quality Metrics and KPIs
- Managing Quality Issues and Non-conformances
Module 12: Program Resource Management
- Resource Identification and Planning
- Developing a Resource Management Plan
- Role Assignments and Team Structures
- Balancing Resource Demand and Supply
- Conflict Resolution and Team Dynamics
- Performance Monitoring and Resource Optimization
Module 13: Program Communications Management
- Developing a Program Communications Strategy
- Communication Planning and Execution
- Managing Information Flow within Programs
- Reporting and Presentation Techniques
- Feedback Mechanisms and Continuous Improvement
- Crisis Communication and Issue Management
Module 14: Program Procurement Management
- Procurement Planning and Strategy
- Vendor Selection and Contract Negotiation
- Managing Supplier Relationships
- Procurement Risk Management
- Contract Management and Compliance
- Monitoring Procurement Performance
Module 15: Program Integration Management
- Integrating Projects within the Program Framework
- Managing Program Dependencies and Interfaces
- Change Management and Integration Strategies
- Cross-Project Coordination and Collaboration
- Information Sharing and Data Integration
- Ensuring Cohesion and Synergy in Program Execution